תקנון תנאי שימוש
**YOUR MOMENT Website Terms of Use**
Owned by LESNIKOV Company
Your Moment respects and is committed to user privacy, operating to safeguard users’ privacy and preserve information about them, in accordance with the policy detailed below:
This statement regarding the privacy policy is an integral and inseparable part of the Terms of Use Agreement and the website regulations. Therefore, it is advised to read this statement alongside the Terms of Use Agreement and the website regulations.
User Information Registration:
As part of the registration process, users are required to provide personal details. The provided information is basic and necessary for the provision of services, purchasing products, and/or statistical analysis to enhance the service.
Please note that providing false information is a criminal offense, and individuals doing so may face both criminal and civil legal proceedings.
The personal details collected from users are stored in the website’s information database, even if the user decides to discontinue receiving services from the website.
Email Communication:
Upon registration and account creation on the website, users have the option to subscribe to the newsletter. In doing so, the website obtains the user’s consent to use their details for sending marketing content, advertisements, messages, promotions, updates, and any other relevant information through electronic communication or direct marketing channels such as phone calls, faxes, and other marketing methods.
Users have the right to immediately unsubscribe from the newsletter through their account management interface on the website.
Sharing Information with Third Parties:
Your Moment obligates, as part of its policy, not to disclose users’ personal information stored in the website’s database to third parties without the user’s explicit approval and consent, except in the following cases:
– Use of customer information and any details in the website’s possession to communicate with the customer.
If you have any questions or concerns regarding our privacy policy, please contact us.
If a user makes purchases of products and services offered by third parties through the website, the information necessary for completing the purchase process will be transferred to them, with the user’s consent.
The transfer of information may occur under the following circumstances:
1. Urgent actions are needed to protect the personal security of website users or the public.
2. In the event of a legal dispute between the user and the website requiring the disclosure of user information according to the law and/or for legal proceedings.
3. If the user engages in actions that constitute a criminal offense and violate the law.
4. If the user breaches the terms of use agreement and website regulations.
5. If a judicial order is received instructing the website to provide specific user information to a third party.
6. If the website is sold or transferred in any form to a third party, provided that the third party agrees to uphold this privacy policy for registered website users.
In cases where billing, payment processing, or customer service is outsourced to a third party, only the necessary information for the relevant service will be transferred, subject to the third party’s commitment to maintaining the information database.
**Cookies:**
The website uses cookies for its smooth operation, collecting statistical data on website usage, and verifying details to tailor the site to user preferences and ensure data security. Most browsers allow users to prevent cookie acceptance, but it is recommended not to disable site cookies to fully benefit from its features.
**Contact and Security:**
The company may contact users to improve its service and assist in completing orders. Special care is taken to secure users’ personal information transmitted through the site.
**Children’s Privacy Protection:**
The website does not knowingly collect personal information from children under the age of 13 without parental or guardian consent. If such information is suspected to be provided, users are encouraged to contact the website for its removal.
**Purchase Eligibility:**
Users must be legally capable of performing binding actions, and those using credit cards must possess valid cards issued by credit card companies. The company reserves the right to prevent access or cancel purchases of users whose behavior violates the terms of use or this policy.
**Limitation of Liability:**
Dynamic changes on the site may lead to inaccuracies. Users are encouraged to contact the company for final clarification of details, including product prices, services, terms of service, and payment.
**Changes to Privacy Policy:**
The content of the site may change, and therefore, the company reserves the right to update or modify the privacy policy at any time without prior notice. Users are required to review this policy periodically, especially before providing personal information.
**Translation:**
**Delivery Times:**
Orders received after 16:00 will be considered as received on the next business day. The delivery time is 14 business days from the completion of the transaction.
If delivery cannot be completed due to incorrect customer details, refusal to accept the delivery, or the customer not being present at the delivery address at the scheduled time, the customer will be charged delivery and handling fees.
The company may offer promotions, benefits, and discounts on the website, and reserves the right to stop, replace, or change them at any time without prior notice.
**Order Cancellation:**
As the product is custom-made, orders cannot be canceled after production. Orders canceled before production will incur cancellation fees of 5% of the transaction amount.
The company and its representatives are not liable for any damages, direct or indirect, resulting from the use or ordering through the website, including loss of income or prevention of profit for any reason.
The company makes every effort to ensure that the information on the website is complete and accurate, but it is possible for inaccuracies or errors to occur, for which the company is not responsible.
In any case, the company is not responsible for any damage exceeding the value of the purchased garment/product, nor for any indirect damage.
According to the law, the company is not liable for any damage of any kind caused to the customer or on behalf of the customer if any information entered during the ordering process is lost or used without authorization.
The company is not responsible for delays or non-delivery due to force majeure or events beyond its control, including strikes, natural disasters, unusual weather conditions, computer system malfunctions, or disruptions in postal services.
Products are shipped via our suppliers through Israel Post to nearby pickup points. While most deliveries arrive within 10-14 business days, there may be exceptions beyond our control, and the company is not responsible for delays caused by third-party delivery companies.
**Contact Information:**
For further questions regarding privacy protection on the website, contact can be made via phone or email:
WhatsApp: 972548305373
Email: info@yourmoment.co.il
Business Address:
Lesnikov
3 HaDror St., Kiryat Ono, Israel
